You can get or change foreign currency at banks, building societies, large post offices and exchange shops or bureaux de change. You might have to order some currencies in advance. The exchange rates vary and you should check for the best deal.

Banks and building societies

Most adults in the UK have a bank or building society account. Many large national banks or building societies have branches in towns and cities throughout the UK. It is worth checking the different types of account each one offers. Many employers pay salaries directly into a bank or building society account. There are many banks and building societies to choose from. To open an account, you need to show documents to prove your identity, such as a passport, immigration document or driving licence. You also need to show something with your address on it like a tenancy agreement or household bill. It is also possible to open bank accounts in some supermarkets or on the internet.

Cash and debit cards

Cash cards allow you to use cash machines to withdraw money from your account. For this you need a Personal Identification Number (PIN) which you must keep secret. A debit card allows you to pay for things without using cash. You must have enough money in your account to cover what you buy. If you lose your cash card or debit card you must inform the bank immediately.

Credit and store cards

Credit cards can be used to buy things in shops, on the telephone and over the internet. A store card is like a credit card but used only in a specific shop. Credit and store cards do not draw money from your bank account, but you will be sent a bill every month. If you do not pay the total amount on the bill, you are charged interest. Although credit and store cards are useful, the interest is usually very high and many people fall into debt this way. If you lose your credit or store cards you must inform the company immediately.

Credit and loans

People in the UK often borrow money from banks and other organisations to pay for things like household goods, cars and holidays. This is more common in the UK than in many other countries. You must be very sure of the terms and conditions when you decide to take out a loan. You can get advice on loans from the Citizens Advice Bureau if you are uncertain.

Being refused credit

Banks and other organisations use different information about you to make a decision about a loan, such as your occupation, address, salary and previous credit record. If you apply for a loan you might be refused. If this happens, you have the right to ask the reason why.

Credit unions

Credit unions are financial co-operatives owned and controlled by their members. The members pool their savings and then make loans from this pool. Interest rates in credit unions are usually lower than banks and building societies. There are credit unions in many cities and towns. To find the nearest credit union contact the Association of British Credit Unions (ABCUL) on www.abcul.coop .

Insurance

As well as insuring their property and possessions, many people insure their credit cards and mobile phones. They also buy insurance when they travel abroad in case they lose their luggage or need medical treatment. Insurance is compulsory if you have a car or motorcycle. You can usually arrange insurance directly with an insurance company, or you can use a broker who will help you get the best deal.

Social security

The UK has a system of social security which pays welfare benefits to people who do not have enough money to live on. Benefits are usually available for the sick and disabled, older people, the unemployed and those on low incomes. People who do not have legal rights of residence (or ’settlement’) in the UK cannot usually receive benefits. Arrangements for paying and receiving benefits are complex because they have to cover people in many different situations. Guides to benefits are available from Jobcentre Plus offices, local libraries, post offices and the Citizens Advice Bureau.

The www.prepareuktest.co.uk website helps you to prepare for the Life in the UK Test. This site provides you with the practical skills you need to take the British Citizenship Test.